Terms and conditions
Orders will be shipped within 3-7 business days. If turn-around time is longer you will be notified by email.
All packages will be sent to your delivery address.
- Shipping DK: Free
- Shipping NL, UK, SW, DE and FR: €5 (DKK37)
- Shipping rest of EU and Norway and Switzerland: €13 (DKK100)
- Shipping rest of the world: €20 (DKK150)
If your country is not listed, please make direct contact and we'll find a solution (email@example.com)
You will receive an invoice when the order is produced, and when we have received the payment we will send you the order.
All prices include Danish applicable VAT/tax of 25 %. Local charges (sales tax, customs duty) can occur, depending on your region and local customs duties. These charges are at the customer’s own expense.
WARRANTY (& LIABILITY)
24-months warranty on all products. This means that you either get it repaired or replaced, refund or reduction in price, depending on the specific situation. It is of course a requirement that the complaint is justified and that the defect is not caused by incorrect use of the product or other injurious behavior. If the complaint is justified JSPR JENSEN will reimburse you a fair compensation, and of course your (reasonable) shipping costs.
The customer has the right to return new unused goods within 14 days.
Goods should be returned in their original packaging. They are to be unused. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.
The 14-days-period shall start after receipt of this instruction, but in any event no earlier than the goods have been received by the customer. Before returning the product contact JSPR JENSEN at firstname.lastname@example.org
The return of the products has to be addressed to:
3) JSPR JENSEN will only cover shipping costs incurred in returning the product(s) if the return is a result of our error. JSPR JENSEN only refunds to the card that was used to place the order - this is to prevent fraud!